Senior Technical Project Manager

Operations Department | Permanent Position | fulltime | +3 years

THE ROLE / ABOUT THE JOB

A Senior Technical project manager is expected to lead multiple projects concurrently, each consisting of a multidisciplinary team with a primary focus on technology, which need to be completed successfully within the requirements and timelines previously established with the clients. Some of the responsibilities, amongst others, include coordinating the creation of project proposals, generating estimates and SOWs, outlining and maintaining the project plan, manage change requests, handle a transparent and informative communication with the client and most importantly, lead the team at every turn of the process to accomplish the goals. The Senior Technical PM will need to display a strong and flexible personality to be able to adapt to a world where the client's needs change quickly and constantly. It is also crucial for the position to be able to understand the entirety of the projects being managed in a very in-depth manner to facilitate the PM’s role as a problem solver for the client and the on-site team. Overall, the role demands a high level of commitment that aligns with the business growth objectives of Hangar.

RESPONSIBILITIES

  • Develop, maintain and effectively execute project plans throughout the life of assigned project(s) according to established procedures, channels and success expectations
  • Contribute to continual process and people management innovation, supporting effective delivery of solutions
  • Establish clear project parameters supporting the success of all internal and client team members
  • Understand and communicate client business needs to the internal team
  • Promote high standards of professional integrity on all proposed and actual client business solutions
  • Provide and promote high standards of professionalism and leadership throughout the life of projects, both within and outside the organization, appropriately representing Hangar’s business philosophies, protocols and standards
  • Negotiate, define, communicate and manage the scope of the project
  • Create and maintain a project schedule, which defines activities, sequence, dependencies, work effort, duration and associated resource requirements
  • Forecast, track and manage project budgets, POs and invoices
  • Define, negotiate, communicate, implement and monitor quality standards on all project deliverables
  • Manage quality trade-offs
  • Acquire appropriate resources to meet project needs
  • Manage client and internal team performance and dynamics as appropriate
  • Plan and manage internal and external project communications, ensuring effective exchange of project information and deliverables
  • Identify, analyze, prioritize, mitigate and communicate project risks
  • Promotes the professional development of project and peer team members through coaching, mentoring and guidance
  • Administration and participation in organizational performance management initiatives
  • Manages effective and accurate completion of new business proposals
  • Works closely with project team members to propose solutions for client’s anticipated needs
  • Assists in the ongoing development and management of the Project Management department, assigned Business Unit and organization as required

REQUIRED SKILLS

  • Minimum 3 years of experience as a Product, Program or Project Manager managing software or interactive web development
  • Academic background in computer science or systems engineering
  • Proven experience in project management: able to generate project plans, SOWs, budgeting, forecasting, resourcing and timelines
  • Demonstrated experience managing external and internal clients
  • Demonstrated experience managing multiple third-party vendors
  • Knowledge of Project Management principles, methods and techniques
  • Knowledge of software/internet development lifecycle
  • Knowledge of Business Management principles, methods and techniques
  • Ability to handle multiple planned and unplanned projects, roles and responsibilities
  • Outstanding verbal and written communication skills
  • Strong interpersonal skills
  • Self-motivated and able to work with limited supervision
  • Ability to work under pressure and motivate people through solid management and leadership skills

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